Terms of service

OVERVIEW

Welcome to Lumo Bags! The terms "we," "us," and "our" refer to Lumo Bags. Lumo Bags operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Lumo Bags is powered by Shopify, which enables us to provide the Services to you. The following Terms of Service, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability. By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete. You are solely responsible for maintaining the security of your account credentials and all activity under your account.

SECTION 2 - OUR PRODUCTS

We have made every effort to accurately display our products and services. However, colors and product appearance may vary depending on your device or screen settings. We do not guarantee that the appearance or quality of any products or services will meet your expectations. Product descriptions and availability are subject to change without notice, and we reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Lumo Bags reserves the right to accept or decline any order at its sole discretion. Your order is not accepted until payment has been successfully processed and we confirm acceptance. Please review your order carefully before submitting it. Returns and exchanges are governed by our Refund & Return Policy.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions may change without prior notice. The price charged for a product is the price in effect at the time your order is placed. Unless otherwise stated, prices do not include applicable taxes, shipping, handling, customs duties, or import fees. You agree to provide accurate, complete, and current billing and payment information.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other events beyond our reasonable control. Once your order is transferred to the carrier, the risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content available through our Services, including trademarks, logos, text, graphics, product images, videos, reviews, and other materials, is owned by Lumo Bags, its affiliates, or licensors and is protected by applicable intellectual property laws. Unauthorized use is strictly prohibited.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools that we neither monitor nor control. Your use of any optional third-party tools is entirely at your own risk, and we shall not be liable for any issues arising from their use.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We do not endorse or assume responsibility for the content, policies, or practices of any third-party websites. Any concerns regarding third-party products or services should be directed to the respective provider.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Lumo Bags is powered by Shopify, which provides the e-commerce platform that enables us to offer our Services. However, all purchases and sales are made directly between you and Lumo Bags. Shopify is not responsible for transactions or agreements between you and our store.

SECTION 10 - PRIVACY POLICY

Any personal information collected through our Services is handled in accordance with our Privacy Policy, available on our website.

SECTION 11 - FEEDBACK

If you submit comments, ideas, reviews, suggestions, or other feedback, you grant Lumo Bags a perpetual, worldwide, royalty-free, sublicensable license to use, modify, publish, and distribute such feedback for any lawful purpose. We are not responsible for feedback submitted by users or third parties.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, our website may contain typographical errors or inaccuracies relating to product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors and to update information or cancel orders when necessary without prior notice.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes. You may not use the Services to violate laws, infringe intellectual property rights, harass others, distribute malware, spam, or engage in fraudulent activities. We reserve the right to suspend or terminate access for violations of these Terms.

SECTION 14 - TERMINATION

We may terminate or suspend your access to the Services at any time without notice if you violate these Terms. Any obligations incurred before termination will remain in effect.

SECTION 15 - DISCLAIMER OF WARRANTIES

Except as expressly stated by Lumo Bags, all Services and products are provided "as is" and "as available" without warranties of any kind, whether express or implied.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lumo Bags, its affiliates, officers, employees, contractors, agents, licensors, and service providers shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from your use of the Services or products purchased through the Services.

SECTION 17 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lumo Bags, Shopify, and our affiliates, officers, directors, employees, contractors, and agents from any claims, liabilities, damages, or expenses, including reasonable attorneys' fees, arising from your breach of these Terms.

SECTION 18 - SEVERABILITY

If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure by Lumo Bags to enforce any provision of these Terms shall not constitute a waiver of that provision. These Terms constitute the entire agreement between you and Lumo Bags regarding your use of the Services.

SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the applicable federal and state laws of the United States, and the courts having jurisdiction where Lumo Bags is headquartered.

SECTION 22 - HEADINGS

Section headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms of Service at any time by posting changes on our website. Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 24 - CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to us using the contact information below:

Business Name: Lumobags

Business Days: Monday To Friday (9:00 AM to 5:00 PM)

Email Support: 24/7

Business Phone: +1 (832) 872-9177

Business Email: support@lumobags.store

Business Address: 4542 Samantha Ct, The Villages, FL 32163, United States